Setup abandoned cart Email notifications

Abandoned cart email notifications are a great way to remind your customers of their pending purchases and encourage them to complete their transactions. Here’s how you can set this up in Stack:

Step 1: Create a New Email Template

To start, you’ll need to create a new email template. Follow these steps:

1. Navigate to Marketing in your Stack dashboard.
2. Go to Emails and select Email Templates.
3. Click on the New button to create a template.
4. Choose to start from a Blank template or modify an Existing Template.

Step 2: Add a Shopping Cart Element

Next, you’ll want to include a shopping cart element in your email template:

1. In the Add element section of the email editor, drag and drop the Shopping Cart element into your email.
2. This element will automatically display the items left in the customer’s cart.

Step 3: Customize Your Email

Make your email more personal and engaging:

• Use custom values to auto-populate customer-specific data, making the email more relevant.
• Once you’ve added all the necessary details and personalized your message, don’t forget to save your email template.

Step 4: Apply the Email Template for Notifications

Finally, set up your email template to send notifications:

1. Head over to Payments in your Stack dashboard.
2. Go to Notifications and select Email Template.
3. Choose the template you just created.
4. Set the time duration for when the buyers should receive these notifications after abandoning their cart.

By following these steps, you can effectively remind customers about their abandoned carts and potentially recover lost sales. Happy selling!