Internationalization For Client-Portal & Child Apps
Discover how to personalize your experience in Stack by changing the display language in the Client Portal and Child App. With support for multiple languages on both web and mobile platforms, you can manage your experience in your preferred language.
What is Language Internationalization?
Section titled “What is Language Internationalization?”Language internationalization allows you to access the Client Portal and Child App in your preferred language. This feature enhances usability for non-English-speaking users and provides a localized experience across different regions. You can select your language directly in user settings on both web and mobile platforms. If no selection is made, English will be used as the default.
Key Benefits of Language Internationalization
Section titled “Key Benefits of Language Internationalization”- Enhanced Usability: Tailor the interface to your language preference for a more intuitive experience.
- Platform Availability: Available on both web and mobile versions of the Client Portal and Child App.
- Global Support: Offers 12 languages across multiple regions.
- Improved Accessibility: Facilitates usage for non-English-speaking users.
- Quick and User-Specific: Language changes are swift and apply only to your account.
- Default Fallback: English is the default if no language is chosen.
How to Change Language on Web
Section titled “How to Change Language on Web”To update your language preferences via a web browser, follow these steps:
- Click on Manage Your Account in the navigation menu.
- Select Language Settings.
- Choose your preferred language from the dropdown menu.
- Click Save to apply the changes.
Screenshot Description: User settings page on web with dropdown list of languages and the save button highlighted.
How to Change Language on Mobile App
Section titled “How to Change Language on Mobile App”If you’re using the app on a mobile device, you can update your language settings with ease:
- Tap Profile on the bottom navigation bar.
- Go to Settings.
- Tap Language Settings.
- Select your desired language from the list.
- Tap Save to apply the update.
Screenshot Description: Mobile settings screen with language selection options and save button shown.
Supported Languages
Section titled “Supported Languages”The following languages are currently supported on both web and mobile platforms:
| Language | Region |
|---|---|
| German | DE |
| Spanish | ES |
| French (Canada) | CA |
| French (France) | FR |
| Dutch | NL |
| Portuguese (Portugal) | PT |
| Portuguese (Brazil) | BR |
| Italian | IT |
| Swedish | SE |
| Finnish | FI |
| Norwegian | NO |
Note: English is the default language and will be used if no other selection is made.
Frequently Asked Questions
Section titled “Frequently Asked Questions”Q: Will changing the language affect other users in my account?
No, the selected language only applies to your individual user interface.
Q: Does the language change apply instantly?
Yes, once saved, the new language is applied immediately.
Q: Can I switch languages more than once?
Yes, you can change your language setting at any time.
Q: What if a feature isn’t fully translated?
In cases where translations are unavailable, the interface will default to English.
For more guidance, explore related articles like How to Access the Client Portal, Setting Up Your Client Portal, Mobile App: Getting Started Guide, and Managing User Profiles.
Encourage your clients to set their preferred language for a more comfortable experience. Consider adding localized content in other areas of the platform to complement the interface language selection.