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Client Portal Branded Mobile App: Setting up branding of your app

Welcome to the step-by-step guide for setting up the branding of your app with Stack. Follow these steps from payment to going live, while tracking your progress in real-time.

Description:
This initial step confirms that your payment has been successfully processed. Once your payment is confirmed, you can proceed to the next step.

Action Required:
No additional action is needed here; simply move on to Step 02.

Description:
Complete your app’s branding and profile information to ensure it aligns with your brand identity and provides a cohesive user experience.

Action Required:
Fill out all fields in the Branding and Profile sections to set up your app’s basic look and feel.

Description:
After reviewing all details in the Branding section, submit your information. Once submitted, these details will be used to develop your app and cannot be modified afterward.

Action Required:
Carefully review your branding information. Click on Submit to finalize your details.

Important:
Once you submit, changes cannot be made, so double-check before proceeding.

Description:
After submission, our team will review the information within 5 working days to ensure everything meets the necessary standards and your app is set up correctly.

Action Required:
Wait for a notification regarding the review outcome. If additional information is needed, you will be contacted to make the necessary adjustments. Keep an eye on your in-app notifications for status updates.

Description:
If the status is marked as Review Failed, additional or corrected information is required as specified.

Action Required:
Click on the status to check the reasons for failure. Carefully upload or correct the information as instructed. After entering all details again, review and submit carefully.

Description:
If the review is successful, the status will move to Book Slot for 2FA. For app security and verification, set up two-factor authentication (2FA) by scheduling a time slot to receive a 2FA code via email or SMS.

Action Required:
Book a convenient time slot for the 2FA process. Ensure availability to receive and enter the code during the chosen slot.

Description:
After completing all previous steps, your app will be submitted to the app stores. The app store’s review process begins, which may take several days depending on the platform.

Action Required:
No action is required from you at this stage. You will receive a notification once the app is approved and live in the store.

  • Review Carefully: Ensure all branding and profile details are correct before submitting in Step 03, as changes cannot be made afterward.
  • Stay Updated: Regularly check your email or notifications for updates or requests for additional information from our team.
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