Notifications inside Client Portal

The Notifications feature in the Stack Client Portal brings all your alerts into one convenient location—the Notifications Tab. This central hub allows you to easily access and manage notifications from the portal and its associated apps.

How to Access Notifications

To view your notifications:

Navigate to the Bell icon within the application.
You’ll find all notifications, including those from child apps like courses and communities, listed here.
Click on any notification to see more details or take action.

All notifications for community groups are centralized in this tab. Additionally, you’ll receive email notifications for all in-app alerts.

Note: Notifications sent via the Client Portal, including community alerts, may incur charges.

Types of Notifications

Here’s a list of notifications you’ll encounter in the Notifications Tab:

Tagged in a Comment (Communities)
Tagged in a Post (Communities)
@everyone in Comment (Communities)
@everyone in Post (Communities)
Request to Join (User) (Communities)
Membership Approved (Communities)
Membership Declined (Communities)
New Course Added in Learning Tab (User) (Communities)
New Like (Communities)
New Comment (Communities)
New Reply on Comment (Communities)

Managing Notification Preferences

Stack provides robust controls to help you manage how and when you receive alerts. Customize your preferences to stay informed without being overwhelmed by unnecessary notifications. Notifications can be delivered via email or push notifications for mobile app users, and you can adjust these settings per event type.

Notification Options for Individual Users

You have the power to decide whether you receive email or push notifications for specific events, allowing for a personalized experience that keeps you updated without overloading you with alerts. You can enable or disable notifications for:

Community updates
Course certificates
Likes on posts
Likes on comments

Access these settings through the Manage Your Account section of the Client Portal.

How to Manage Your Notification Preferences

To adjust your notification settings:

Go to the Client Portal, Communities, or Courses area.
Click your profile icon in the upper-right corner.
Select Manage Your Account from the dropdown menu.
Choose Notifications from the left-hand menu.
Use the toggle switches to turn email or push notifications on or off for each event type.

Benefits of Notification Customization

Greater Personalization: Tailor your notification preferences to reduce inbox clutter and avoid unnecessary alerts.
Push Notification Support: Manage push notifications independently from email, providing more flexibility for mobile users.
Engagement Awareness: Stay connected by receiving alerts when your content receives likes.
Simplified User Experience: Clear tooltips indicate when a notification setting is controlled by the portal owner, reducing confusion.