Resolving Yext Canceled or Duplicate States – Step-by-Step Guide

Encountering a canceled or duplicate state with Yext can be confusing, but we’re here to help you resolve it smoothly.

Understanding the Issue

If you’re trying to subscribe to Yext through Stack and find that there’s already an active Yext presence via another third party, follow these steps to address the situation:

Steps to Resolve

1. Log into Your Account
   Access your Stack account and navigate to the appropriate location.

2. Go to the Listings Page

   • Head over to the Reputation section.
   • Click on Listings.

3. Contact Yext Support

   • Look for the highlighted link on the Listings page. This link will open an email pre-addressed with Yext support in CC.
   • In the email, include important details such as your business name, address, and phone number. This information will help the Yext support team investigate the issue more effectively.

Additional Assistance

If you need further help or have any questions, feel free to reach out to us. We’re here to support you every step of the way.