Instagram Comment(s) On A Post trigger

This trigger activates when someone comments on your Instagram post(s) and matches the filters you have set up.

Understanding the Trigger

The Instagram Comment(s) On A Post trigger is activated when a comment on your Instagram post(s) meets the criteria you specify.

Locating the Trigger

To find this trigger, navigate to:

1. Automations
2. Workflows
3. Workflow Builder
4. Triggers
5. Facebook/Instagram Events

Components of the Trigger

This trigger consists of four main components:

Choose A Workflow Trigger

By default, this option is set to the Instagram Comment(s) On A Post trigger. You can select a different trigger if needed.

Workflow Trigger Name

The default name is the trigger’s name. You can edit it to make it more descriptive and easily identifiable in your workflow.

Filters

Here, you define the criteria for when the trigger should activate. More details are provided in the Filters section below.

Track First Level Comments Only

This toggle controls whether the trigger fires for all comments or just the top-level comments. When turned on, the trigger will only activate for the first comment in a thread, not for replies to that comment.

Filter Options

Filter Level 1 Options

• Page Is: Select from a list of your account’s pages.
• Post Type: Choose between:
  • Published Post: All posts on your business page.
  • Custom Post: Enter a specific URL.
• Post Is: Choose the post that matches your selected Page and Post Type.

Contains Phrase

The trigger will activate if the comment contains any of the specified text strings.

• Example:
  • Phrase: “I bought from you”
  • Comment: “I bought from you yesterday” → Pass
  • Comment: “I bought one from you” → Fail

Exact Match

The trigger will activate if the entire comment exactly matches one of the specified text strings.

• Example:
  • Phrase: “I bought from you”
  • Comment: “I bought from you” → Pass
  • Comment: “I bought from you yesterday” → Fail

Page Is + Post Type + Post Is

1. Select the Page: Choose from the list under Standard Fields > Page Is.
2. Select the Post Type: Choose Published Post or enter a URL for a Custom Post.
3. Identify the Exact Post: Select from the list for Published Post or enter the URL for Custom Post.

Contains Phrase OR Exact Match

After identifying the exact post, choose between:

• Contains Phrase: Activates if the comment body contains the specified text.
• Exact Match: Activates if the comment body exactly matches the specified text.

Track First Level Comment Only

• Toggle On: Activates only for the first comment in a thread.
• Toggle Off: Activates for any comment, including nested ones.

Frequently Asked Questions

Q: Can the Instagram Comment(s) On A Post trigger be used for Facebook?

A: No, this trigger is exclusive to Instagram. For Facebook, use the Facebook Comment(s) On A Post trigger.

Q: What actions should I use with the Instagram Comment(s) On A Post trigger?

A: Consider using the Recipe Instagram Comment Automation for guidance. Check out the article on Facebook & Instagram Comment Automation and explore actions like Reply In Comment and Instagram Interactive Messenger.

Q: Can the Comment On Post trigger create an infinite loop?

A: No, automatic comments will not create an infinite loop. The workflow triggers are designed to ignore comments posted by workflow actions.