Inbound Webhook trigger

Overview

The Inbound Webhook Trigger in Stack allows you to kickstart workflows using data from external applications. This feature enables seamless automation and integration with various third-party systems, enhancing your workflow capabilities.

Trigger Name

Inbound Webhook Trigger

Trigger Description

The Inbound Webhook Trigger captures incoming POST, GET, or PUT requests sent to a unique Stack Webhook URL. This functionality allows Stack to respond to events from external applications, such as form submissions or payment notifications, facilitating real-time updates and automation within your workflows.

How to Configure the Inbound Webhook Trigger

1. Access Workflow Settings:

   • Open or create a new workflow in Stack.
   • Select “Inbound Webhook” as the Workflow Trigger.

2. Generate Webhook URL:

   • A unique Webhook URL will be generated for your workflow. Copy this URL to use in external applications.

3. Set Up External Application:

   • In your external app (e.g., Zapier, Integromat), create a trigger that sends data to the Stack Webhook URL.
   • Configure the action to send a POST request to the copied URL, including necessary data in JSON format.

4. Test the Integration:

   • Send a test request from the external application to the Stack Webhook URL to ensure the integration is functioning correctly.

5. Map Incoming Data:

   • Within Stack, select and map the data received from the external application to relevant fields or variables in your workflow.

6. Save the Trigger:

   • Once configured, click “Save Trigger” to finalize the setup.

Example

Scenario: Integrating a Payment Processor

1. Webhook URL:

   • Create a workflow in Stack and generate a Webhook URL.

2. External Application Setup:

   • In a payment processing application like Stripe, set up a webhook that triggers when a payment is successful. Configure it to send a POST request to the Stack Webhook URL with payment details in JSON format.

3. Data Sent:

   • The JSON payload might look like this:

     {
       "customer_id": "CUST_001",
       "amount": 100,
       "currency": "USD",
       "status": "successful"
     }

4. Workflow Action:

   • Upon receiving this data, the Stack workflow can be set to:
     • Update the lead’s status to “Paid.”
     • Send a confirmation email to the customer.
     • Trigger additional follow-up actions based on the payment status.

This integration supports real-time updates and automations, boosting the efficiency of your Stack CRM processes.